Rave Reviews for Ellen Troxclair
If you are looking for an Austin real estate agent who goes over and above, the Luxe Property Group has some of the finest in Texas… and Ellen Troxclair is no exception! With every client, Ellen is on a mission to deliver the best possible service and create stress-free, enjoyable transaction. See what her past Austin home buyer and seller clients (many who are now friends!) have to say below…
Feedback from Austin Home Buyers and Sellers
If there’s one thing that my husband Mike and I have agreed on during our home buying process, it’s that hiring Ellen Troxclair was the best decision we made. Ellen was recommended by a colleague as someone who really knew the area we were looking to move into, and this was the understatement of the year. Not only was Ellen adept at showing us properties that matched our criteria in the area we had originally planned, but she found us some options in an even nicer area that hadn’t been on our radar – with higher rated schools and closer nearby amenities like parks, public transportation access, and public libraries – all while staying under our desired budget.
Even when the seller’s agent of the home we purchased dropped the ball, which was pretty often, Ellen was right there to pick it up and get our issues resolved, sometimes before we even knew there was an issue. She was also able to hook us up with a team that, like her, went above and beyond to make sure our closing went smoothly. This included our home inspector, who was very thorough; our lender, who negotiated a great rate for us; a roofer, who was able to follow up on an issue found in inspection and repair some damage before moving day; an A/C company, who repaired another inspection issue prior to closing; and the title company, who ran 100% on time. We couldn’t be happier with the way Ellen took the stress out of the biggest purchase decision we’ve ever made. You’d be hard pressed to find a Realtor more skilled, understanding, and detailed than Ellen Troxclair.
I can’t say enough good things about working with Ellen while we sold our starter home and bought our new home. As sometimes happens in real estate, things got a little tricky because we had to put in a contingent offer while we rushed to get our former home on the market quickly. She helped calm us down when things got stressful, gave us helpful advice, and kept super open lines of communication so we knew everything that was happening. Ellen even helped convince the buyers to accept our contingent offer as they were hesitant at first, and we eventually negotiated the price of the home down way more than I expected was possible. I’m convinced Ellen is the reason our offer was accepted at all! We wouldn’t be in our dream home without her. I highly recommend her to anyone who’s looking for a realtor who not only knows the local market, but who will also go above and beyond to negotiate on your behalf in this crazy Austin real estate market.
If you’re buying or selling in Austin, Ellen Troxclair should be your only call. In the Austin housing market, you need a realtor who can keep up with the pace at which properties come and go. Ellen could not have been more responsive. She kept us in the game in a competitive market. Because the market is hot, she could have tried to push us into a home. Ellen never did that. She was patient with our needs and wants, and took seriously putting us in a home we loved. She earned my highest recommendation and will get my repeat business.
Just closed on my very first home and I can’t imagine working with anyone else! Ellen was always quick to respond to the many questions I had as a first-time home buyer. She is professional, knowledgeable, dependable, and most importantly, trustworthy. If you’re looking for a realtor, do yourself a huge favor and go with Ellen. You won’t be disappointed.
Audrey Jamieson Wilson
I have worked with a lot of realtors in numerous cities and Ellen was certainly one of the best. She was always extremely prepared with printed information on all properties we were looking at and had a clear geographical plan of where we were headed. I only had a little over a week to find a property in Austin and she squeezed me into an incredibly demanding schedule. When an owner was sitting on our offer because of numerous bids, she was able to encourage the owner to consider the strength of our offer and they made a decision in our favor. Ellen was clearly the one that made this happen. She is the best!
Jennifer Leigh Bremer
Ellen helped me purchase my first home last month. I couldn’t have asked for a better experience. She showed me houses and helped guide me through the process. All of the other vendors she suggested were also wonderful. Prior to purchasing my home, I heard horror stories from people. I can’t imagine what that was like because I had such a great, seamless experience. I never felt pressured or uncomfortable throughout the process. Everyone should use Ellen for a great home buying experience!
Ellen Troxclair is amazing! She was able to find us our dream house while we were still living in Virginia. She was so flexible with our time when we came to visit to look at houses and she knew exactly what we wanted. I would recommend her to anyone looking for a house! Thank you Ellen!
We ran into some difficulties along the way, and Ellen handled each one beyond my expectations. I would definitely recommend her to take care of your real estate needs.
Working with Ellen was a pleasure. You really get the sense that she listens to what you need and that she works really hard to make it happen. Highly recommended.
There are moments in life when you need someone who can really listen and help. Ellen IS that person. She steers you straight and with honesty and integrity. Her patience exhibits her commitment to getting the deal done right! If you need a realtor, she is the right person!
Ellen is a fantastic realtor. She does a great job of listening to the needs of her clients, and always puts them first.
Three transactions this year with this amazing realtor. Always represents your interests and will advise you to stop and reconsider when you really need to. We trust her unconditionally.
An Austin original who goes above and beyond for her clients. I thoroughly enjoy working with her.
Call Ellen at 512-626-2262!